Important Notice: By using the ha99 platform, you are automatically considered to have accepted all terms and conditions listed below. Please read this document carefully before registering.
1 General Terms & Applicability
These terms and conditions form a legally binding agreement between ha99 (hereinafter referred to as the "Platform" or "ha99") and its members. These terms apply to you upon use of the ha99 website, mobile app, or any of its services.
Ha99 reserves the right to modify, amend, or update these terms and conditions at any time. Continued use of the platform following any changes will be considered your automatic acceptance of the updated terms. We recommend checking this page regularly.
Ha99's terms and conditions are governed in accordance with the applicable laws of Bangladesh. For any disputes or complaints, members are requested to first contact the ha99 support team.
2 Account Registration & Use
To create an account on ha99, you must meet the following requirements:
- Each individual may only One Account only. Creating multiple accounts is strictly prohibited.
- All details provided at registration — including name, address, date of birth, and mobile number — must be Accurate & Truthful must be.
- Your account password must be kept strictly confidential. Sharing your account with others is not permitted.
- To update your account details, please contact the support team and complete identity verification.
- Ha99 may request identity verification documents at any time — such as a National ID or passport.
Warning: Accounts created with false information or found to have multiple accounts will be terminated and balances may be forfeited.
3 Age Verification & Underage Restrictions
To create an account and play on ha99, Minimum Age: 18. This is a strict policy with no exceptions.
Ha99 may request a copy of your National ID, birth registration certificate, or passport at any time for age verification purposes. ha99 reserves the right to restrict account activity until verification is successfully completed.
If a parent or guardian becomes aware that their minor child is using ha99, they should immediately support@ha99.ws. ha99 takes this matter very seriously and prompt action will be taken.
4 Deposit & Withdrawal Policy
4.1 Deposit Terms
Deposits on ha99 must be made through the platform's approved payment methods — bKash, Nagad, or other accepted channels. Deposits from third-party accounts are not permitted. Minimum deposit amounts are specified on the platform and may be subject to change.
4.2 Withdrawal Terms
Please keep the following in mind when making a withdrawal:
- KYC (Know Your Customer) verification may be required before processing a withdrawal.
- Withdrawals can only be made to the same payment method used for the original deposit.
- For bKash and Nagad, processing typically takes within 1 to 3 hours withdrawal is processed within.
- Minimum and maximum withdrawal limits apply. Full details are available in the Payments section of the platform.
- Ha99 reserves the right to hold withdrawals and request additional verification for any unusual or suspicious transactions.
ha99 charges no hidden transaction fees. However, your mobile banking provider's own charges may apply.
5 Bonus & Promotion Rules
Ha99 offers a variety of bonuses and promotions — including welcome bonuses, reload bonuses, cashback, free spins, and more. Each bonus comes with its own terms and conditions, which must be read before claiming.
- Wagering Requirement: Each bonus comes with a specific wagering requirement (e.g. 30x). Withdrawals from bonus funds will not be permitted until this requirement is met.
- Validity: Each bonus has a set expiry period. Any unused bonus will be forfeited once it expires.
- Game Restrictions: Some bonuses are only valid on specific games. The eligible games will be listed in the bonus details.
- Bonus Abuse: Any member found attempting to exploit the bonus system — such as through multiple accounts, false information, or coordinated betting — will have their account terminated and all bonuses and winnings forfeited.
- Multiple Bonuses at Once: In general, multiple bonuses cannot be active at the same time unless the bonus terms explicitly state otherwise.
6 Fair Play Policy & Prohibited Activities
Ha99 is committed to maintaining a fair and transparent gaming environment. The following activities are strictly prohibited:
- Any form of Software bots, automation tools, or cheat software use.
- Attempting to manipulate game outcomes through any form of technical interference.
- Attempting to collude with other members to control or influence game outcomes.
- Using the platform for money laundering or any illegal financial transactions.
- Misconduct or threats directed at ha99 staff.
- Attempting to breach or bypass the platform's security systems.
All games on ha99 use certified RNG (Random Number Generator) technology, which is regularly audited by independent third-party companies. This ensures that every game outcome is completely fair and unpredictable.
7 Account Suspension & Closure Policy
Ha99 reserves the right to temporarily suspend or permanently close a member's account in the following circumstances:
- Violation of any provision of these terms and conditions.
- Registering with false or incomplete information.
- Bonus system abuse or fraudulent activity.
- Suspicious or unusual betting patterns.
- Direction from law enforcement or legal obligation.
- At the member's own request (self-exclusion).
Ha99 will make every reasonable effort to notify a member before closing their account. However, in cases of fraud or serious violations, action may be taken without prior notice.
If you believe your account has been closed in error, please support@ha99.wsto contact us. We will review the matter within 48 hours.
8 Responsible Gaming
Ha99 believes that online gaming is a form of entertainment — it should not be viewed as a source of income. We encourage all our members to play responsibly.
The following responsible gaming tools are available on ha99:
- Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
- Self-Exclusion: Request a temporary suspension of your account for a set period of time.
- Reality Check: Receive reminders about your playing time at set intervals.
- Loss Limit: Automatic session termination when losses exceed a set limit.
If you're experiencing gambling-related issues or need assistance, please reach out to our support team. For more information, visit our Responsible Play Visit the page.
9 Privacy & Personal Data
Ha99 places the highest priority on protecting members' personal information. Details provided at registration are used solely for account management and service improvement purposes.
- Ha99 will never sell your personal information to third parties.
- No information is shared with any government or private entity except where required by law.
- All data is protected with 256-bit SSL encryption.
- To view, update, or delete your personal data, please contact our support team.
To read our full privacy policy, Privacy Policy Please read the page.
10 Changes to Terms & Contact
Ha99 reserves the right to update these terms and conditions at any time. Members will be notified of significant changes via their registered email or platform notifications.
If you do not agree with the updated terms, you may request to close your account. Continued use of the platform after any changes will be considered acceptance of the new terms.
For any questions or complaints, please contact our support team: support@ha99.ws — We aim to respond within 24 hours.
